Shipping policy

Shipping Policy for RiverLIFE Outfitters

Thank you for choosing RiverLIFE Outfitters for your outdoor apparel needs. We are committed to ensuring that your experience with us is smooth and convenient, including the shipping process. Please review our shipping policy outlined below:

  1. Order Processing:
  • Once your order is placed, please allow 1-2 business days for processing. Orders are processed Monday through Friday, excluding weekends and holidays.
  • Orders placed after 12:00 PM EST will be processed the following business day.
  1. Shipping Methods and Times:
  • We offer standard shipping via reputable carriers such as UPS, FedEx, and USPS.
  • Shipping times vary based on your location and the shipping method selected during checkout.
  • Estimated delivery times will be provided during checkout. Please note that these are estimates and actual delivery times may vary due to unforeseen circumstances.
  1. Shipping Rates:
  • Shipping rates are calculated based on the weight of your order and the shipping destination.
  • Free shipping may be available for orders over a certain amount, as specified on our website or during promotions.
  1. Tracking Information:
  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your shipment by clicking on the provided tracking link or by logging into your RiverLIFE Outfitters account.
  1. International Shipping:
  • At this time, we only offer shipping within the United States. We do not ship internationally.
  1. Address Accuracy:
  • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
  1. Shipping Delays:
  • While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or high order volumes.
  • We will do our best to communicate any delays and keep you informed of the status of your order.
  1. Order Tracking and Support:
  • If you have any questions or concerns regarding the shipping of your order, please contact our customer support team at info@riverlifeoutfitters.com. Our friendly team will be happy to assist you.
  1. Returns and Exchanges:
  • Please refer to our Returns & Exchanges Policy for information on returning or exchanging items purchased from RiverLIFE Outfitters.

By placing an order with RiverLIFE Outfitters, you agree to abide by the terms and conditions outlined in this Shipping Policy. We appreciate your business and are dedicated to providing you with exceptional service every step of the way. If you have any questions or need further assistance, please don't hesitate to contact us.

Thank you for choosing RiverLIFE Outfitters for your outdoor apparel needs!